FAQ

How do I get a library card?	Bring in valid photo documentation which includes your name and current address.
Can I get a library card if I’m under 16 years old?	Persons under 16 can have their own library card, provided a parent or guardian accepts responsibility on the child’s behalf.
Is there a fee to get a library card?	For individuals residing in Shelburne, Amaranth, Melancthon, Mono, and Mulmur, there is no charge. For others, there is an annual non-resident fee of $100 per household.
What happens if I lose my card?	Report it to the library immediately. You are responsible for any materials taken on the account until it is reported.
How long can I keep library items?	Books & Magazines: 21 Days (new arrivals or high-demand items may be less); Books on CD: 14 days; DVDs & Music CDs: 7 days
What happens if my items are late?	The library system automatically calculates late fees at a rate of $0.10 per day on each late book, magazine, book on CD, and music CD, and $1.00 per day on each DVD signed out to you.
Where can I return my books if the library is closed?	We have a convenient drop box outside the main door for after-hours drop offs.
I’m not done with my library items, how can I renew them?	To renew your items, either call the library at 519-925-2168 or go to your online account and renew them!
How do I access my online account?	Go to http://shelburne.kohacatalog.com/ and use your 8 digit library card number and the temporary password provided to you.
Can I donate books to the library?	YOUR library graciously accepts book donations, however, all book donations MUST be cleared through the CEO.
What if the book/DVD in which I’m interested isn’t owned by the library?	In this case, please talk to library staff about asking to borrow another library’s copy, or submitting a purchase suggestion (both FREE of charge).